Effective Date: [2025/30/05]

Company Information:
This service is provided by Remob Academy LTD, registered in the United Kingdom under Company No. 14539409.
Business Address: 24-26 Arcadia Avenue, Dephna House #105, London, UK.

1. Service Description

12Testers is an independent service that assists developers in organizing closed testing participants for Google Play Console. We provide a list of real testers’ email addresses which clients may add to their closed testing program in Google Play Console to meet the technical requirements of the closed testing phase.

We do not sell Google Play accounts, provide Google Play approvals, or guarantee any specific outcomes related to Google Play’s approval process.

2. Independence from Google LLC

12Testers is not affiliated with, endorsed by, or partnered with Google LLC, Google Play, or any related Google entity. All references to Google Play are for descriptive purposes only.

3. Client Responsibilities

• Clients are fully responsible for ensuring that their applications comply with Google Play’s policies, guidelines, and regulations.

• Clients are responsible for correctly adding the testers’ emails to their Google Play Console.

• Clients acknowledge that successful testing does not guarantee app approval on Google Play.

4. Refund Policy

• Refunds may be offered only if the service fails due to a technical issue on our side (such as failure to deliver tester emails or start the testing period).

• No refunds will be issued for Google Play policy violations, application errors, incorrect test submissions, or developer mistakes.

• Refunds are not applicable if the app is rejected by Google Play, as we do not control or influence Google Play’s decision-making process.

5. Data Privacy

• We only collect the minimal information required to deliver our service, such as app details, testing instructions, and tester email lists.

• No personal or sensitive user data is shared or sold to any third parties.

• All data is handled in compliance with applicable privacy laws.

For more information, please review our [Privacy Policy].

6. Limitation of Liability

We are not liable for:

• Google Play’s decisions regarding app approvals.

• Any financial loss, business interruption, or indirect damages related to your use of our service.

• Any changes in Google Play policies that may affect your app’s status.

7. Service Modifications

We reserve the right to modify or discontinue the service at any time with prior notice.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.

9. Contact Information

For any questions or concerns, please contact:
Email: [email protected]
Phone: +44 7476 4408 92